---
title: What to Expect from Your HubSpot Portal
description: A high-level overview of how your HubSpot portal is customized for payroll & HR firms.
---
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1. [Inbound Payroll's Knowledge Base](https://knowledge.inboundpayroll.com/inbound-payroll-knowledge-base?hsLang=en-us)
2. [Intro to HubSpot for Payroll](https://knowledge.inboundpayroll.com/inbound-payroll-knowledge-base/intro-to-hubspot-for-payroll?hsLang=en-us)
3. [Getting Started](https://knowledge.inboundpayroll.com/inbound-payroll-knowledge-base/intro-to-hubspot-for-payroll?hsLang=en-us#getting-started)
March 19, 2025
# What to Expect from Your HubSpot Portal
## A high-level overview of how your HubSpot portal is customized for payroll & HR firms.
Your HubSpot portal has been tailored to meet the needs of payroll and HR firms, making it easier to generate leads, track clients, and manage referral partners. This guide provides an overview of the key elements of your setup and how to navigate them.
### **Key Customizations in Your HubSpot Portal**
- **Custom Objects**: Employers and Employees are tracked separately to better reflect your business model.
- **Payroll-Specific Deal Pipelines**: Sales processes are structured to align with payroll implementation and HR upselling.
- **Referral Partner Tracking**: CPAs, brokers, and financial advisors have dedicated tracking for lead attribution.
- **Automated Workflows**: Lead nurturing, onboarding, and retention touchpoints are automated to ensure consistency.
- **Dashboards & Reports**: Pre-configured analytics to track lead conversion, client retention, and referral partner performance.
### **Navigating Your HubSpot Portal**
1. **Contacts & Companies**: Employers, employees, and referral partners are properly segmented.
2. **Deals & Pipelines**: Your sales pipeline reflects payroll service stages and cross-sell opportunities.
3. **Workflows**: Explore automation rules for lead engagement, onboarding, and retention.
4. **Reports & Dashboards**: Find key performance insights pre-built for your payroll business.
### **Next Steps**
- Familiarize yourself with the key areas outlined above.
- Start by exploring the Deals pipeline to see how new leads are tracked.
- Check the Reporting dashboard to view your sales and marketing performance.
### **Here's The Gist**
Your HubSpot portal is pre-configured to support payroll and HR sales, marketing, and service workflows. Get comfortable with the custom objects, pipelines, and automation, and leverage dashboards to track success.
- [Intro to HubSpot for Payroll](https://knowledge.inboundpayroll.com/inbound-payroll-knowledge-base/intro-to-hubspot-for-payroll?hsLang=en-us#main-content)
- [Getting Started](https://knowledge.inboundpayroll.com/inbound-payroll-knowledge-base/intro-to-hubspot-for-payroll?hsLang=en-us#getting-started)
- [Example Payroll Industry Articles](https://knowledge.inboundpayroll.com/inbound-payroll-knowledge-base/example-payroll-industry-articles?hsLang=en-us)
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